| Q: What is Past-Employ.com? |
| A: Past-Employ.com is a past employment verification service provider to Employers and Verifiers that allows these entities to obtain the information requested in a manner that is simple, efficient and secure. Unlike other database re-sellers, Past-Employ.com transfers only the information requested for the past employment verification. Past Employ.com does not compile massive databases of this information with the intent to resell. |
| Q: What employment information will Past-Employ.com verify? |
A: Past-Employ.com offers three types of verifications: Past Employment Verification: Social security number, name, most recent start/termination date, total time employed, job title. This is a standard VOE (Verification of Employment).
Income Verification: All Past Employment Verification data, as well as pay rate.
Verification for Social and Human Services (VSH): Verifications from Social and Human Services can range from insurance eligibility to calculations of wages. Past-Employ.com works with our client to customize our services so that only the information your company approves is released to verifiers. |
| Q: Who is a Verifier? |
| A: A Verifier is a person or organization that is trying to obtain a person’s past employment verification or income verification in order to provide that person with products or services. Requestors of past employment verifications include such organizations as: • Mortgage Companies • Employment Screeners • Potential Employers |
| Q: Who is an Employee? |
| A: An Employee is a person who has worked for a participating employer and whose past employment verification and income information is being requested. |
| Q: Who is an Employer? |
| A: An Employer is an organization that uses Past-Employ.com to provide past employment verification and income information about its employees. |
| Q: Who can request verification information? |
| A: Anyone with a permissible purpose. To verify income with a past employment verification you must supply Past-Employ.com with a copy of a signed consent form from the employee. |
| Q: What If I feel that information in the past employment verification report is erroneous? |
| A: If you believe that information is missing or inaccurate on the past employment verification report, Please take the following steps: Step 1: Retrace your steps. Check whether the type of verification you requested was appropriate for the information you expected. (i.e. Employee salary information is not included in the basic past employment verification. In order to get salary information you must request an Income Verification) Step 2: Contact our customer service at: 1-888-330-7278 or fax us at: 1-866-941-7278 |
| Q: Are there any costs to the Employers? |
| A: There are no costs to the employer except in the case of past employment verification requests from public sector social services agencies. We will work with you, the employer, to provide reduced rate past employment verifications to these agencies as mandated by law. |
| Q: Does Past-Employ.com process past employment verifications for Social and Human Services? |
A: Yes, Past-Employ.com actually offers several ways for Social and Human Service organizations to receive past employment verifications. If qualified,
- A free past employment verification may be obtained within 5 days by faxing the request
- Instant past employment verifications are available only for a discounted fee
- Batch processing is also available for a discounted fee if agencies wish to submit several past employment verifications at once.
Please contact our office for qualifications or to set up an account. |
| Q: How do I contact Past-Employ.com for past employment verification concerns? |
A:
Email: info@past-employ.com
Address:
PO Box 491570
Redding, CA 96049
Attn: Customer Service Manager
Phone: 1-888-330-7278
Fax: 1-866-941-7278 |
| Q: Why was my email undeliverable? |
A: There are a many reasons why your email may have been blocked: mistyped information, recipient no longer has email account, inappropriate material or some file types are blocked for security purposes (.exe, .bat, .chm, etc.). In some instances the email server sending your messages appears to be listed on a spam blacklist (and you many not even know about it). This may make it difficult for your messages to be delivered or received. Viruses can be distributed; it is possible that your machine may have been infected, which can allow your computer to be used to send spam email. If this is the case, your email address or IP may be blacklisted. Our spam blocking system synchronizes with such blacklists and hence will block anyone listed. Your Information Technology Team may be able to assist for any of the above scenarios.
Sometimes the cause cannot be determined, but we still want to assist with the routing of your email to and from us. No matter the reason, we want to help.
We realize that it can be frustrating due to the many possibilities, so let us assist you. If you are having any difficulties and you do not have an IT department or they were unable to determine the cause, please click the hyperlink below and provide us the necessary information for us to investigate the reason and seek to find a solution.
Contact Past-employ.com IT Support |
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